Develop and Use Emotional Intelligence

Students will be introduced to their course, delivery and assessment methods, and expectations and rights and responsibilities prior to course commencement.

All students will receive and introduction session with their dedicated mentor.

Your Study Mentor will contact you within three (3) business days of your confirmation of enrolment and take you through an ‘on-boarding’ process where they will explain your training plan; show you how to use the portal and discuss your course requirements.

Your Study Mentor will maintain regular contact with you during your course to track your progress and guide you in your studies.

Core units

BSBCRT411 Apply critical thinking to work practices

BSBTEC404 Use digital technologies to collaborate in a work environment

BSBTWK401 Build and maintain business relationships

BSBWHS411 Implement and monitor WHS policies, procedures and programs

BSBWRT411 Write complex documents

BSBXCM401 Apply communication strategies in the workplace

Electives

BSBPEF502 Develop and use emotional intelligence

BSBPEF403 Lead personal development

BSBLDR411 Demonstrate leadership in the workplace

BSBXTW401 Lead and facilitate a team

BSBCMM412 Lead difficult conversations

BSBPEF501 Manage personal & professional development

THIS COURSE CONSISTS OF 12 UNITS OF COMPETENCY. STUDENT MUST BE ASSESSED AS COMPETENT IN ALL UNITS TO BE ISSUED A FULL NATIONALLY RECOGNISED QUALIFICATION. TO BE PREPARED FOR THIS COURSE APPLY TO ENROLL.

In accordance with the requirements of the Standards for Registered Training Organisations, Australian Work Skill provides the opportunity for learners to apply to have prior learning recognised toward a qualification or units of competence for which they are enrolled. A fee applies for processing of RPL applications.

Please refer to your student handbook and contact student administration for information about RPL on 1800719 743 or alternatively you may email [email protected]

Credit Transfer is the recognition of learning achieved through formal education and training. Under the Standards for Registered Training Organisations, units of competency issued by any RTO are to be accepted and recognised by all other RTOs. Credit Transfer allows a learner to be issued a unit of competency based on the successful completion of the unit which has been previously awarded.

There is NO fee for Credit Transfer applications. You will be provided with a written advice (email) of the outcome of your CT application within seven (7) business day, and your Training plan will be adjusted accordingly.

• To successfully partake in and complete this course, you should be able to:
• Operate a computer application, like a Web Browser.
• Navigate websites by following instructions and using website “links.”
• Type and edit text for tasks like short answer assessment questions.
• Choose the correct answers from multiple-choice lists.
• Download, save, edit, and upload documents or files.
• Manage tasks related to writing, editing, sending, receiving, and saving emails.
• Utilize a word processing application, such as Microsoft Word or Google Docs.
• Use a spreadsheet program, like Microsoft Excel or Google Sheets, depending on the chosen electives.
•  Operate a computer application, like a Web Browser.
•  Navigate websites by following instructions and using website “links.”
•  Type and edit text for tasks like short answer assessment questions.
• Choose the correct answers from multiple-choice lists.
•  Download, save, edit, and upload documents or files.
• Manage tasks related to writing, editing, sending, receiving, and saving emails.
• Utilise a word processing application, such as Microsoft Word or Google Docs.
• Use a spreadsheet program, like Microsoft Excel or Google Sheets, depending on the chosen electives.

This program is also available as part of a traineeship and also funded under the NSW Government Smart and Skilled Training subject to eligibility.

New employees may also be eligible for Commonwealth Government Funding. Contact us for further information.

At Australian Work Skill, we take great pride in offering a mentoring program designed to provide personalised support to our students throughout their training journey. Our dedicated Study Mentors play a crucial role in guiding and assisting students at various milestones, ensuring they receive the necessary help and support to succeed.

These experienced mentors establish regular contact with students, creating a supportive and motivating environment.

Through one-on-one interactions, our mentors get to know each student’s unique needs and goals.

They organise tailored support sessions, designed to address individual challenges and enhance their learning experience. Our mentors serve as a valuable resource, helping students overcome obstacles, clarify doubts, and gain confidence in their abilities.

We believe that mentorship is a vital component of a fulfilling learning experience. As you progress through your course, our industry experienced Study Mentors remain steadfast, encouraging continuous growth and providing motivation to help you stay focused on your objectives.

Our commitment to personalised mentoring underscores our dedication to each student’s success and ensures they have the tools and encouragement they need to excel in their studies.

We diligently customise our training programs to cater to individuals from diverse backgrounds, including those with disabilities, and extend a warm invitation to all interested parties to apply.

$5000 full fee.
State Government funding may be available for eligible individuals. Contact us to see if you’re eligible for government funding.